Virtual Rapport

نویسندگان

  • Jonathan Gratch
  • Anya Okhmatovskaia
  • Francois Lamothe
  • Stacy Marsella
  • Mathieu Morales
  • Rick J. van der Werf
  • Louis-Philippe Morency
چکیده

Effective face-to-face conversations are highly interactive. Participants respond to each other, engaging in nonconscious behavioral mimicry and backchanneling feedback. Such behaviors produce a subjective sense of rapport and are correlated with effective communication, greater liking and trust, and greater influence between participants. Creating rapport requires a tight senseact loop that has been traditionally lacking in embodied conversational agents. Here we describe a system, based on psycholinguistic theory, designed to create a sense of rapport between a human speaker and virtual human listener. We provide empirical evidence that it increases speaker fluency and engagement.

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تاریخ انتشار 2006